Sound does not work - neither does customer service

Ultratimer sounds stop announcements mid session rendering use of this product frustrating and maddening. You are left in the middle of a workout session NOT knowing what to do next without constantly watching the timer display. I find this product then useless.

It seemed to BREAK in 5.2 release. What is even more maddening is CUstomer Service has not acknowledged the previous sound stopping complaints and issued either a) an option to download previous release OR b) state intended direction to fix. Instead ONE is left wondering if this product is of any use.

IN MY HUMBLE OPINION..... beware of ANY Plain and Simple software products based on customer service response. It really isnt that hard to perform good customer service.

meanoman about UltraTimer, v5.2